Support for DocFetcher Pro and DocFetcher Server is provided via the following email address:

Your question may have already been answered on the FAQ page.

If you send an email to the above address and don’t get a reply after 1-2 business days, there may be a problem with the email server. In the latter case, use the following fallback address:

If you don’t get a reply via the fallback address either, there may be something wrong with your email or email delivery system. For example, if the sender field is invalid, your email will be read, but will be impossible to reply to.