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Right of Withdrawal

You have the right to withdraw from this contract within 14 days without giving any reason.

The withdrawal period is 14 days from the day of the conclusion of the contract.

To exercise the right of withdrawal, you must inform us (Nam-Quang Tran Softwareentwicklung, Westerhäuser Str. 1, 38820 Halberstadt, Germany, E-mail-address: , Phone number: ) of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post or e-mail). You may use the attached model withdrawal form, but it is not obligatory.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Consequences of the Exercise of the Right of Withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

Exclusion or Premature Expiry of the Right of Withdrawal

  • The right of withdrawal shall expire prematurely if we have only commenced performance of the contract after you have given your express consent and at the same time confirmed your understanding that you shall lose your right of withdrawal upon commencement of performance of the contract on our part and we have provided you with the content of your declaration on a durable data medium within a reasonable period after conclusion of the contract, but no later than upon delivery of the goods or before performance of the service is commenced.
  • The right of withdrawal does not apply to Consumers whose domicile, habitual residence or delivery address at the time of conclusion of the contract and delivery is outside a Member State of the European Union (EU) or the European Economic Area (EEA) and who do not belong to any of these Member States.

    • Model Withdrawal Form

    (If you wish to withdraw the contract, please complete and return this form).

    To

    Nam-Quang Tran Softwareentwicklung, Westerhäuser Str. 1, 38820 Halberstadt, Germany, E-mail-address:

    I/we (*) hereby revoke the contract concluded by me/us (*) concerning the

    purchase of the following goods (*)/provision of the following service (*)

    ______________________________________________________

    ______________________________________________________

    Ordered on (*) ____________ / received on (*) _________________

    _______________________________________________________

    Name of the consumer(s)

    _______________________________________________________

    Address of consumer(s)

    _______________________________________________________

    Signature of the consumer(s) (only in case of paper communication)

    _________________________

    Date

    (*) Delete where inapplicable.